FAQ

Have a question? Here are a few quick answers. If you need a hand with your order or a design, contact us.

How do I choose a size?

Check the sizing information on the product listing before ordering. If you’re unsure, send us the product name and your question through our Contact page.

How much is shipping, and when will my order arrive?

Shipping options and prices depend on your cart and destination and are shown at checkout. Items may need time to be made before they ship. Read our Shipping Information page for more details.

Can I return or exchange an item?

We don’t accept change-of-mind or incorrect-size returns where permitted by law. If an item arrives damaged, defective, or incorrect, contact us with your order number and photos if available. See Returns & Exchanges for details.

Can I request a custom design or group order?

We’d love to hear your idea. Get in touch with the design, quantity, and timing you have in mind so we can discuss your request.

How do I get help with an order?

Use our Contact page and include your order number and a short description of what you need. Please don’t send payment details.