Shipping policy

We want your order to get to you smoothly. Shipping options and prices are shown at checkout after you enter your delivery address. Available options can vary by the items in your cart and where they’re going, so please check the final shipping choice before placing your order.

When will my order arrive?

Our items are made to order. Production time is separate from shipping time and can vary by product and demand.

Delivery estimates are shown at checkout and vary by product, destination, and shipping method. Our items are made to order, and production time is separate from shipping time. Estimates are not guaranteed arrival dates.

Ordering for Halloween or another event? Please order early and allow time for both production and delivery. We cannot guarantee arrival by Halloween or another event date.

If tracking is available for your order, you’ll receive it when the order ships.

Check your address
Please review your shipping address carefully at checkout. If you notice a mistake after ordering, contact us as soon as possible with your order number. We’ll check what can be changed, but we can’t guarantee an address change once an order is in progress.

Need help?
For a question about shipping or an existing order, use our Contact page and include your order number.